Terms and Conditions Use of the rgm168 Platform

Welcome to rgm168, an online entertainment platform operating under a valid license and in compliance with international regulatory body requirements. These Terms and Conditions ("Agreement") govern your use of the website, mobile app, and all services offered by rgm168.

By accessing or using the RGM168 platform in any way, you agree that you have read and fully understood these Terms and Conditions. If you do not agree with any part of this document, please stop using the RGM168 platform immediately.

Rgm168 reserves the right to update or modify these Terms and Conditions at any time without prior notice. It is your responsibility to review this page periodically to stay informed of the latest changes in effect.

To register and use rgm168 services, you must meet the following eligibility criteria without exception:

• Be at least 18 years old on the account registration date.
• Not located in a country or territory that prohibits online gambling activities under local law.
• Have full legal capacity to enter into a binding agreement.
• Never having been previously suspended or permanently banned from the rgm168 platform.
• Register only one account only per individual; multiple accounts are strictly prohibited.

Account Registration Process

When registering an rgm168 account, you are required to provide accurate, complete, and current information. False or misleading information may result in your account being suspended or terminated without a refund of any credit balance. rgm168 reserves the right to request identity verification (KYC) at any time, including copies of your identification card, bank statement, or other relevant supporting documents.

Account Security

You are solely responsible for maintaining the confidentiality of your password and RGM168 account login details. Any activity that occurs through your account is considered to have been authorised by you, unless you have promptly reported unauthorised access to our support team. RGM168 strongly recommends that you enable two-factor authentication (2FA) for an additional layer of security.

Rgm168 offers a range of secure and convenient payment methods for Malaysian members, including FPX, Touch 'n Go eWallet, GrabPay, Boost, and standard bank transfers. All financial transactions are processed through 256-bit SSL encryption to ensure the security of your funds.

Deposit Terms

• The minimum and maximum deposit amounts are as specified on the Deposit which may change from time to time.
• Successfully processed deposits cannot be reversed once credited to your gaming account.
• Rgm168 is not responsible for delays caused by banks or third-party payment providers.
• All deposits must use a payment method registered in your own name; payments on behalf of others are prohibited.

Withdrawal Terms

• Withdrawal requests are processed within designated business hours, subject to KYC review and AML policy compliance.
• Rgm168 reserves the right to request verification documents before approving withdrawals, particularly for amounts exceeding certain limits.
• Withdrawals are only permitted to a bank account or e-wallet registered in the same member's name.
• Credits obtained through bonuses are subject to wagering requirements before they are eligible for withdrawal.

All games offered on the rgm168 platform use a Random Number Generator (RNG) independently certified by recognized international certification bodies. This ensures every game outcome is entirely random, fair, and cannot be manipulated by any party, including rgm168 itself.

• The results of completed games are final and cannot be disputed unless a verified technical error is proven.
• In the event of a technical disruption such as an internet disconnection during an active game, rgm168 will restore the game to the last state recorded by our system.
• The use of bots, automation software, or unauthorized third-party tools to influence game outcomes is strictly prohibited.
• Any attempt to exploit technical errors, system vulnerabilities, or bugs in games is a serious violation of these Terms.
• Rgm168 reserves the right to void or withhold winnings obtained through unfair or rule-violating means.

Game-Specific Rules

Every game category on rgm168 — including online slots, Live Casino, Fish Shooting Games, bingo, and Sports Betting — has its own specific rules. Detailed rules for each game are displayed within the game interface itself, and you are encouraged to read them before starting a session.

Rgm168 offers a variety of bonuses and promotions from time to time as a token of appreciation for our loyal members. All bonuses and promotions are subject to the specific terms and conditions stated alongside each offer, and those specific terms form part of this Agreement.

General Bonus Terms

• Each bonus may only be claimed once per individual, per household, per IP address, and per device, unless otherwise stated.
• The wagering requirement must be met in full before any bonus credit can be withdrawn as cash.
• Bonuses may not be transferred, sold or converted to cash without fulfilling the stipulated wagering requirements.
• Rgm168 reserves the right to withdraw, modify, or cancel any bonus at any time if abuse is proven.
• Using multiple accounts to obtain bonuses illegally will result in all related bonuses and wins being voided.

Rgm168 VIP Program

The rgm168 VIP Program is designed to reward active and loyal members. VIP levels are determined by your total gaming activity, and each level offers distinct exclusive benefits including cashback, special deposit bonuses, higher withdrawal limits, and access to exclusive events. For more information, visit the rgm168 VIP.

Rgm168 is committed to providing a safe, comfortable, and enjoyable gaming environment for all members. To achieve this, all members are required to adhere to the following code of conduct when using our platform:

• Be respectful to other members, Live Casino dealers and all RGM168 staff at all times.
• Not using abusive, threatening, insulting, or discriminatory language in any of the platform's communication channels.
• Not disrupting other players' gaming experience or attempting to collude with other players in games that are meant to be played individually.
• Not spreading false information, fake news, or propaganda that could damage the reputation of rgm168 or other members.
• Not engaging in any activity that could be categorized as money laundering, fraud, or other illegal activities through the rgm168 platform.
• Using the platform solely for personal entertainment purposes and not for any commercial purpose without written authorisation from RGM168.

Rgm168 takes the protection of members' personal data very seriously. All personal information you provide during registration and platform use is collected, stored, and processed in accordance with rgm168's Privacy Policy, which applies alongside these Terms and Conditions.

By registering an RGM168 account, you give us your consent to collect and process your personal data for the following purposes:

• Identity verification and compliance with KYC and AML requirements.
• Processing of financial transactions and management of your account.
• Providing effective customer support services.
• Sending account-related communications, promotions, and platform updates (where you have consented to receive them).
• Platform improvements and overall user experience enhancement.

For detailed information on how we handle your personal data, your rights as a data subject, and how to contact us regarding privacy matters, please read RGM168 Privacy Policy in full.

Rgm168 reserves the right to suspend or terminate any member's account at any time, with or without prior notice, for the following reasons:

• Breach of any provision within these Terms and Conditions.
• Providing false or misleading information during registration or the KYC process.
• Suspected or proven fraud, money laundering, or criminal activity.
• Using multiple accounts to exploit bonuses or promotions.
• Use of bots, automation software, or any other unauthorized methods.
• Requests from law enforcement agencies or relevant authorities.

Voluntary Termination by Member

If you wish to voluntarily close your RGM168 account, you may contact our customer support team via live chat. Before the account closure is processed, any valid credit balance in your account will be processed for withdrawal once all applicable wagering requirements have been met and the necessary checks have been completed.

The rgm168 platform is provided "as is" and "as available" without any express or implied warranties except as specifically stated in these Terms. rgm168 does not guarantee that the platform will operate uninterrupted, error-free, or free from viruses or harmful components.

To the extent permitted by applicable law, rgm168 shall not be liable for:

• Any indirect, incidental, or consequential loss or damage arising from use of the platform.
• Loss of money, business opportunities, data or reputation arising from the use of or inability to use the platform.
• Service disruptions caused by factors beyond RGM168's control, such as internet outages, power failures or natural disasters.
• Actions or omissions by third-party service providers, including banks and payment providers.

RGM168's total liability for any claim arising from this Agreement is limited to the amount you deposited in the 30 days prior to the event giving rise to that claim.

Rgm168 reserves the right to review and update these Terms and Conditions at any time. When amendments are made, the "Updated" date at the top of this document will be revised. For significant amendments, rgm168 will endeavor to notify members via in-platform notifications or the email registered to their account.

Continued use of the rgm168 platform after any amendments to these Terms will be considered your acceptance of the updated terms. If you disagree with the amendments, you have the right to close your account and stop using rgm168 services.

Dispute Resolution

Should any dispute arise between you and rgm168 regarding the use of our platform or services, both parties agree to first attempt to resolve the matter amicably through voluntary negotiation. If a resolution cannot be reached within a reasonable timeframe, the dispute will be referred to the relevant arbitration body in accordance with the procedures established by the applicable authority.